Payment Policy

Thank you for shopping with wearmesa.com (“we,” “our,” “us”). By completing a purchase on our site, you acknowledge and accept the following billing terms.

Accepted Payment Methods

We currently accept the following forms of payment:

Major credit and debit cards: Visa, MasterCard, and American Express

All transactions must be completed in British Pounds Sterling (£)

Billing Information Accuracy

When you place an order, you agree to supply current, complete, and accurate billing and account details. Please keep your email, billing address, and payment method updated so we can process your purchase and communicate with you without delay.

Pricing & Promotions

Price Changes: We may modify product prices or discontinue items at any time, without prior notice.

Discount Codes: Enter promotional codes at checkout. Unless stated otherwise, codes apply only to new orders, cannot be combined with other offers, and cannot be applied retroactively.

Order Confirmation & Billing Documents

Confirmation Email: After checkout, you will receive an email summarising your order, chosen payment method, and delivery option. This message serves as your proof of purchase.

Invoice: A printed invoice — listing each product, any discounts, and shipping fees (if applicable) — is enclosed with your shipment.

Payment Processing

Authorisation: By submitting payment, you authorise us to charge the full order amount to your selected method. All payments undergo verification and security screening.

Security: Payments are processed securely via PCI-DSS compliant providers such as Stripe and PayPal. We do not store your full card details.

Failed Transactions: If a payment is declined, we will notify you by email. You must then provide an alternative payment method to finalise the order.

Refunds & Cancellations

Refunds and cancellations are handled in accordance with our Refund, Return & Exchange Policy.

Disputes & Chargebacks

Order Issues: If something is wrong with your order, email us at hello@wearmesa.com We aim to resolve all issues promptly and fairly.

Chargebacks: Every chargeback is investigated. If a chargeback is found to be unwarranted, we reserve the right to recover the original order amount and any associated processing fees.

Contact Us

If you have any questions or need assistance, our customer service team is here to help:

📧 Email: hello@wearmesa.com
📞 Phone: +448081609171
🏠 Address: 2 Cockermouth Close, Leamington Spa, CV32 6NZ, United Kingdom

Customer Service Hours (GMT – London):

Monday to Friday: 9:00am – 5:00pm

Saturday & Sunday: 10:00am – 2:00pm

We aim to respond to all enquiries within 24 hours.

For more options, visit our Contact Us page.